Galaxy Dental Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic or access our website.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
Full name
Contact details (phone number, email address, residential address)
Date of birth and gender
Government-issued identification (if required)
b) Medical Information
Dental and medical history
Diagnostic reports and radiographs
Treatment records and prescriptions
Allergies and medication details
c) Website Usage Information
IP address
Browser type
Device information
Pages visited and time spent
2. How We Use Your Information
Your information may be used for:
Scheduling and managing appointments
Providing dental consultation, diagnosis, and treatment
Maintaining medical records
Communicating treatment plans and follow-ups
Processing payments and issuing invoices
Improving our website and services
Complying with legal and regulatory requirements
3. Confidentiality of Medical Records
All patient records are maintained in strict confidence. Access to medical information is limited to authorized dental professionals and administrative staff directly involved in patient care and clinic operations.
We do not disclose personal or medical information to third parties except:
With patient consent
When required by law
For insurance or billing purposes
To laboratories or specialists involved in treatment
4. Data Security
We implement appropriate technical and administrative safeguards to protect your personal and medical information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no electronic storage method is completely secure.
5. Patient Rights
Patients may request access to their medical records, request corrections to inaccurate information, or seek clarification regarding how their data is used, subject to applicable laws.
6. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.